General Information from A to Z

CANCELLATIONS AND REFUNDS
Notice of cancellation had to be made in writing by email or fax to the Congress Office.
The policy for refunding registration fees is as follows:

Written cancellation received:

  • before November 15, 2018
  • after November 15, 2018

The date of the email/fax ID is the basis for considering refunds. Refunds will be made after the congress.

CAR PARKING
The hotel offers a garage. We recommend you to use public transportation for this event.

CLIMATE
Temperatures continue to get warmer in March, when winter is merging into spring. At this time of year, the average temperature for Berlin, Germany starts off at 8°C, created by highs of 17°C during the daytime.

Please follow the link to view the current weather https://www.holiday-weather.com/naples/averages/november/

CONFERENCE VENUE
Royal Continental Hotel
Via Partenope 38/44
80121 Napoli (NA), Italy
www.royalgroup.it/royalcontinental/en

DRINKING WATER
The tap water in Italy can generally be used without concern.

ELECTRICITY SUPPLY
In Italy the power plugs and sockets are of type F and L. The standard voltage is 230 V and the standard frequency is 50 Hz.
See: https://www.power-plugs-sockets.com/italy/

EMERGENCY SERVICES

  • Police 110 or 112
  • Fire Brigade 112
  • Ambulance 112

PASSPORT & VISA

Please check passport and visa requirements in due time before your departure. Visas can take a while to be processed, so leave enough time before departure to apply.

It is the sole responsibility of the delegate to take care of his/her visa requirements. Delegates who require an entry visa must allow sufficient time for the application procedure. Delegates should contact the nearest German embassy or consulate to determine the appropriate timing of their visa applications.
Note: German embassies and consulates-general are independent decision-making agencies for visas, sometimes after specific checks have been made with other Schengen countries. You cannot appeal against the rejection of a visa application; neither can the ITOC EDUCATION Workshop organizing office intervene on your behalf in case of a rejection or to speed up the procedure.
Delegate registration details will be shared with the German immigration authorities on request to assist in the immigration process. However, the congress organizers and/or the ITOC EDUCATION Workshop registration department will not directly contact embassies and consulates on behalf of visa applicants.
The registration fee minus a handling fee of EUR 25.- will be refunded after the congress if the visa was applied for in time and proof is shown that a visa could not be granted even though all requested documents were submitted. Refund requests must be made in writing and sent to the ITOC EDUCATION Workshop registration department, by email, no later than September 8, 2017, after which requests for such refunds cannot be taken into consideration.

See: https://www.schengenvisainfo.com/italy-visa/

PHARMACIES
Monday to Sunday from around 8 am until 10 pm.

SAFETY – CRIME
Like many other parts of Italy, Naples has a large network of public transport options that include buses and trains. While public transport can largely be safe, you should be aware of certain problems. For example, Piazza Garibaldi is adjacent to the largest train station in Naples. This area can be a source of crime, particularly at night. Be wary of pickpockets when entering or leaving the station. Small vendors often gather and they can be highly persistent, demanding that you buy their inferior goods. Be careful of any person who says they are there to carry your bags. This is most likely a scam to steal your stuff.

While much of Naples is fine to visit, there are certain areas you might want to avoid. For example, the Spanish Quarter has been the scene of violence in recent years. Keep away from this area at all times.
Even when traveling in other areas, it is best not to wear flashy jewelry or call attention to yourself in any way. Keep a credit card on hand and use that rather than large sums of cash to buy things.
If something does happen and you become a victim of crime, it is best to fully cooperate with the local police. They will have you fill out a report indicating what happened.

STREET SIZE
While the major streets in Naples are wide, many Naples side streets are quite narrow. Be careful when walking in Naples as such streets are often badly lit, making it easy for you to get mugged. Keep a map on hand so you always know where you are.
Vespas are small Italian motorbikes. In many narrow streets, a vespa can whiz by and allow the driver to steal your items. When you hear one, get out of the way.
On larger streets, be careful when driving. Renting a car in Naples can make it easier to get around and get to other places in the area, but it can also mean dealing with Naples drivers who tend to regard traffic lights as mere suggestions.

SHOPS
Monday to Sundays from 10am to 8pm, and on certain days of the week may even stay open longer.

TAXIS
The most famous taxi companies in Berlin and their telephone numbers are:
Taxi Naples   +39 3312 236926
Consortaxi    +39 0812222
And many others

TELEPHONE CALLS
The country code of Italy is +39. To call abroad, dial 00 before the country code.

TIME ZONE
Naples time zone is Central European Time (CET), one hour ahead ofUTC/ GMT.

TOURIST INFORMATION CENTRES (Naples Tourism Office)
https://www.napoliunplugged.com/visitor-information
https://www.visitnaples.eu/en

V.A.T.
The VAT rate in Italy is 22%.

VISA REQUIREMENTS
It is the sole responsibility of the delegate to take care of his/her visa requirements. Delegates who require an entry visa must allow sufficient time for the application procedure. Delegates should contact the nearest German embassy or consulate to determine the appropriate timing of their visa applications.

Note: German embassies and consulates-general are independent decision-making agencies for visas, sometimes after specific checks have been made with other Schengen countries. You cannot appeal against the rejection of a visa application; neither can the ITOC EDUCATION Workshop organizing office intervene on your behalf in case of a rejection or to speed up the procedure.

Delegate registration details will be shared with the German immigration authorities on request to assist in the immigration process. However, the congress organizers and/or the ITOC EDUCATION Workshop registration department will not directly contact embassies and consulates on behalf of visa applicants.

See https://www.schengenvisainfo.com/italy-visa/

The registration fee minus a handling fee of EUR 25.- will be refunded after the congress if the visa was applied for in time and proof is shown that a visa could not be granted even though all requested documents were submitted. Refund requests must be made in writing and sent to the ITOC EDUCATION Workshop registration department, by email, no later than November 2018, after which requests for such refunds cannot be taken into consideration.