General information from A to Z


Participants should collect name badges from the conference registration desk. As only registered participants will be permitted to attend the scientific sessions, the exhibition and poster areas, you are required to wear your badge when entering and while remaining in the congress venue. Exhibitors will also receive badges to allow access to the appropriate areas.
Lost badges can be replaced at the registration desk. However, a handling fee of EURO 50.- will be charged.

Bank services – Money matters

Bank opening hours are regulated by law, they open at 08:30 and close at 13:30 for lunch. They open again in the afternoon at 15:00 and close at 16:00 from Monday to Friday. There are banks that open on Saturdays.

  • Coins: EUR 0,01 — 0,02 — 0,05 — 0,1 — 0,20 — 0,50 – 1 — 2
  • Banknotes: EUR 5 – 10 – 20 – 50 – 100 – 200 — 500

Please visit for detailed exchange rates

Cancellations and Refunds

Written cancellation received:

  • before October 27, 2017: 50% refund
  • after October 27, 2017: no refund

Certificate of Attendance

Certificates of attendance will be issued and handed out on site at the registration desk.


  • High Temperature 17°C
  • Low Temperature 7C


A cloakroom will be available close to the registration area.

Coffee Breaks & Lunches

Coffee breaks, lunches and a welcome reception have been scheduled and are included in the registration fees.

Exact times will be listed in the programme overview.

Conference attendance

The Conference is only accessible to certified healthcare professionals, associated press, industry representatives and other stakeholders in the science, management and prevention of gastroenterological disease. By registering, you accept that non-healthcare professionals, including children, will not be able to access the congress area.

Conference Venue

Royal Continental Hotel
Via Partenope, 38/44
80121 Napoli NA, Italy


The official currency in Italy is the EURO.
1 EUR = 0,86 GBP = 1,12 USD = 1,51 CAD = 123,58 JPY = 1,08 CHF = 1,48 AUD as per June 8, 2017.

Drinking water

The tap water in Italy can be used without concern.

Electricity Supply

In Italy the power sockets are of type F and L. The standard voltage is 230 V and the standard frequency is 50 Hz.

Emergency Numbers

  • Ambulance (Pronto Soccorso Autoambulanze) – 118
  • Anti-Racketeering – +39 081 7941544
  • Carabinieri – 112
  • Coast Guard – 1530
  • Emergency Police Help Number like “911”, also ambulance and fire – 113
  • Fire Department – 115
  • Italian Automobile Club (A.C.I.) road assistance – 116
  • Municipal Police: +39 081 7513177
  • Stolen cars: +39 081 794143

GSM Cell Phone Roaming

GSM cell/mobile phone roaming is available without any problems for all major international providers. It is advisable to inquire beforehand or online at your provider which roaming company in Italy offers the cheapest tariffs.


By registering to the ITOC Education Workshop participants agree that neither the organising committee nor the congress office assume any liability whatsoever. Participants are requested to make their own arrangements for health and travel insurance. The conference fee does not include insurance.


The official language of the congress will be English (no simultaneous translation).

Letter of Invitation

On request, the ITOC Education organizing office will be pleased to send letters of invitation to individual scientists. Invitations of this kind are intended to assist potential delegates to raise their travel funds or obtain visas. They do not imply any commitment or responsibility on behalf of the Congress to provide financial support. Please note that letters of invitation can only be sent after receipt of registration and payment of full registration fee. The letter of invitation does not financially obligate the congress organizers in any way. All expenses incurred in relation to the congress, the registration and the attendance are the sole responsibility of the delegate.

Passport & Visa

Please check passport and visa requirements in due time before your departure. Visas can take a while to be processed, so leave enough time before departure to apply.

It is the sole responsibility of the delegate to take care of his/her visa requirements. Delegates who require an entry visa must allow sufficient time for the application procedure. Delegates should contact the nearest Italian embassy or consulate to determine the appropriate timing of their visa applications.
Note: Italian embassies and consulates-general are independent decision-making agencies for visas, sometimes after specific checks have been made with other Schengen countries. You cannot appeal against the rejection of a visa application; neither can the ITOC Education organizing office intervene on your behalf in case of a rejection or to speed up the procedure.
Delegate registration details will be shared with the Italian immigration authorities on request to assist in the immigration process. However, the congress organizers and/or the ITOC Education registration department will not directly contact embassies and consulates on behalf of visa applicants.
The registration fee minus a handling fee of EUR 25.- will be refunded after the congress if the visa was applied for in time and proof is shown that a visa could not be granted even though all requested documents were submitted. Refund requests must be made in writing and sent to the ITOC Education registration department, by email, no later than October 27, 2017, after which requests for such refunds cannot be taken into consideration.

See  for further details

Pharmacies – Medical Emergencies

Opening hours are determined by law, every pharmacy counts with a card in which Opening hours are indicated as well as the emergency phones. Usually pharmacies are open from 8:30 to 12:30 in the morning and from 15:30 to 19:30 in the afternoon unless the pharmacy is an “open pharmacy” and it is open also at night, holidays and Sundays.

Photographs, video-streaming, etc.
The Organiser may without the further consent of the participants use and release pictures and videos taken during the Conference for reports of the Conference and/or in future marketing materials. By registering to this conference attendees agree that  photographs or sound or video recordings taken during the conference that could include recognizable images or voices of those in attendance may be posted on the conference website. All recordings are treated sensitively and discreetly. Names will not be published. The Conference is held in a public space, therefore we do not prohibit participants, exhibitors, sponsors, or news organisations from photographing, video or audio-taping some Conference activities. The organiser reserves the right to use images taken at the Conference with your photograph and/or likeness on social media and/or in future marketing materials. The organiser is NOT responsible for individual attendee’s use of your image or likeness.

Safety – Crime

Naples is a safe city. Use of common sense is (always) required, as in any large city. Like in any big city in Europe, purse snatching, pick pocketing, fraud at street markets, and overcharging by taxis can occur and visitors should use caution. However, violent crime is very rare in Naples and usually it only afflicts people involved in the crime business. According to the U.S. State Department’s description of Italy, “petty crimes such as pick-pocketing, theft from parked cars, and purse snatching are serious problems, especially in large cities. Tourists should not be lulled into a false sense of security by believing that well-dressed individuals are not potential pick-pockets or thieves. Most reported thefts occur at crowded tourist sites, on public buses or trains, or at major railway stations.”


Shops generally open at 09:00 in the morning and close at 13:00 hours, then after lunch Shops open again at 15:30 in the afternoon and close at 19:30 from Monday to Saturday.

Most shops are closed on Sunday but you can find at least one shop open; shop opening hours are not rigorous in many cities in Italy, like in Tuscany where shops can be closed in the afternoon until around four, and then stay open for three or four hours and usually work only half-day on Wednesday.

Smoking Policy

The ITOC Education Workshop is officially a “No-smoking-Conference”.
The ban on smoking in public places, including bars and restaurants, is now nationwide in Italy.

You can’t smoke indoors at any bar or restaurant but  you usually can smoke outdoors, on terraces in beer gardens and sometimes even in tents.


If you should have any questions, the congress staff will be pleased to help you.


Only use legitimate taxis, either from the following stands or by calling the Radiotaxi numbers below.

Naples Radiotaxi numbers (to call for a pickup) are tel. +39-081-444-444, 081-556-4444, 081-556-0202, 081-551-5151, and 081-570-7070.

Telephone calls

The country code of Italy is 39. To call abroad, dial 00 before the country code.

Time Zone

Naples’ time zone is Central European Time (CET), one hour ahead of GMT.

Tourist Information

Tourist Information Points

  • Via San Carlo, 9
    +39 081 402394
    Open Mon – Sat 0930 – 1330 and 1430 – 1830, Sundays 0930 – 1330
  • Piazza del Gesù
    +39 081 5512701
    Open Mon – Sat 0930 – 1330 and 1430 – 1830, Sundays 0930 – 1330
  • Piazza del Plebiscito
    Collonade of San Francesco di Paola
    Open Mon – Fri 0900 – 1900

V.A.T. (IVA)

  • In most cases, VAT is 22%.
  • There are reduced rates of VAT of 4% 5%, and 10% on basic products.


WIFI is available throughout the conference venue.